WE’RE HIRING – IT ASSISTANT
Are you tech-savvy, solution-driven, and ready to support a dynamic organization?
Laparkan Shipping is looking for a motivated IT Assistant to join our team!
If you enjoy troubleshooting, configuring systems, and keeping technology running smoothly — this opportunity is for you!
POSITION SUMMARY
The IT Assistant will support the IT Officer in executing IT solutions across the organization. This includes installing and configuring hardware and software, setting up peripherals (printers, routers, scanners), repairing equipment, and providing daily technical support to ensure optimal use of our technology infrastructure.
You may also assist with specialized areas such as web design and internet security as needed.
KEY RESPONSIBILITIES
- Provide direct, remote, and telephone support to laptop, mobile, and PC users
- Install, configure, maintain, upgrade, and troubleshoot company-supported software
- Troubleshoot LAN/WAN connectivity, firewall, and router issues
- Assist in managing and monitoring antivirus systems
- Install and maintain wireless network infrastructure and barcode scanners
- Support IP-based telephone systems
- Provide support for laser and label printer systems
- Create and maintain system documentation and share knowledge with team members
- Upgrade and troubleshoot PCs, laptops, PDAs, peripherals, and security cameras
REQUIREMENTS
- Associate of Science Degree in Information Systems, Computer Science, or related field (or equivalent certification)
- Minimum 1–2 years’ experience in computer repairs and equipment maintenance
- Strong knowledge of: Microsoft Office Suite, Computer repair, LAN/WAN & Router configuration, VPN, IP, TCP/IP, Command Line, CAT5 & COAX wiring, Network configuration & topologies
- Strong time management and interpersonal skills
- Ability to work independently
- Ability to read and interpret technical procedures and journals
- Excellent written and verbal communication skills
Join a company that connects people, packages, and possibilities every day!