Do you deliver to all locations in Antigua?
We would like to offer this convenience to all our customers. However, due to the potential risks, we are unable to deliver in some areas. We invite customers in these areas to contact us for alternative delivery arrangements.
What is a fuel surcharge?
A fuel surcharge is imposed on all carriers by all shippers (ocean and air). We at LPKpak remain committed to serving you our valued customers in the best way possible keeping our “rate per pound” as low as possible.
USPS says my package was delivered. What’s the delay?
Due to their extremely high volume of parcels, the United States Postal Service is unable to individually verify the status of every delivery. Therefore their records of your package being delivered to our warehouse can often be incorrect. LPKpak is not liable for any delays for packages shipped via USPS. ¨I didn’t ship with USPS, […]
Are there any restrictions on my AnPak account?
Packages that are received at our Miami facility are sent to POS within 24-48 hours of receiving. Local deliveries are performed within one to two business days after the cargo is cleared at the Courier Bond facility.
Can I drop off items at the street address to be sent to me?
Yes, you can drop off items at the street address in Miami, to be shipped to you. The shipper will be given a warehouse receipt upon tendering cargo to us on your behalf. Our operating hours in Miami are 8:30AM – 5PM (Miami Time) Monday – Friday.
What are you business hours?
We are open Monday to Friday, from 8AM to 4:30PM. Later times for package pickups and deliveries can be facilitated at no extra charge. Please call in advance.
I do not have a credit card. Can I still use your service?
Yes. We will gladly make purchases for you without credit card. The normal shipping rates apply along with a surcharge ($5.00 or 3% of merchandise cost, whichever is greater). Cash or Linx payment must be made in advance.
How long does it take to receive packages?
Packages that are received at our Miami facility are sent to POS within 24-48 hours of receiving. Local deliveries are performed within one to two business days after the cargo is cleared at the Courier Bond facility.